Why information alone is not enough to improve higher education outcomes – Brookings Institution

Why information alone is not enough to improve higher education outcomes – Brookings Institution

In the coming months, the U.S. Department of Education will consider changes to regulations affecting which colleges can provide students with federal student grants and loans through the negotiated rulemaking process. An important consideration is whether requiring institutions (or programs within institutions) to release information on former students’ outcomes provides sufficient pressure to improve future students’ success or, alternatively, whether a school’s access to federal student aid dollars should depend on specific measures of student outcomes.

As higher education economists and policy scholars, we have come to understand a simple fact, grounded in a growing body of research: Information alone is not enough to steer students away from poorly performing schools. Pretending otherwise will only exacerbate ongoing inequities in our higher education system and in society. The federal government has the data needed to put in place an accountability system that would improve outcomes for students while also saving taxpayer dollars. Now, it needs to act.

The market for higher education is far from the textbook version of a competitive market where the forces of supply and demand might lead poor-performing institutions to shut down without government intervention. Multiple market failures make this unlikely. Among the most important, the market for higher education is characterized by imperfect information. Institutions (and, in our view, the federal government) have more information on school quality and student outcomes than the students who are considering whether and where to enroll.

This lack of information is compounded by the fact that college education is an experience good, where the full value of a product (i.e., college) may not be known until after buying it (i.e., enrolling). Students have little way of knowing how well the institution will meet their needs until after they experience it—and after they have taken on debt to attend.

The Obama administration aimed to ameliorate some of these information gaps with the College Scorecard. One of the goals of the scorecard was to help prospective students choose between institutions by making information on student outcomes—in particular, graduation rates, earnings, and debt—easy to access and digest. In 2015, the College Scorecard released information on student outcomes on a user-friendly government website for the first time. Since the rollout of the scorecard, several economists and policy scholars have studied the effects of this new information on college choices. One study found evidence that some students changed their application behavior in response to the scorecard, but importantly, these changes were concentrated among white students, Asian students, and those coming from well-resourced high schools. The authors found no significant impacts on Black and Hispanic students’ college choices. These results suggest that information provision alone is not enough to influence the choices of the students who tend to have the least information on college options. Moreover, absent other interventions, an information release alone could potentially have the unintended consequence of widening gaps in college access and attainment by race, ethnicity, and socioeconomic status.

The literature on the responsiveness of institutions to information disclosure also suggests that information disclosure alone is not enough to elicit change, as both student and institutional behavior are unresponsive to this type of information. The only institutional response appears to be strategic, as institutions …….

Source: https://www.brookings.edu/blog/brown-center-chalkboard/2021/12/14/why-information-alone-is-not-enough-to-improve-higher-education-outcomes/